1. How is the New.net
registry different from other registries such as NSI's?
New.net uses the Extensible Provisioning Protocol (EPP) as
the method of communication between registry and registrar.
This allows New.net to operate a 'thick' registry, as opposed
to the 'thin' registry operated by NSI and others. In a thick
registry, all technical data and registrant contact information
for a domain is stored at the registry level. In contrast,
a thin registry stores only the technical information required
to create zone files, while the registrar stores the registrant
contact information.
2. Do I have to provide
a Whois?
The New.net distributed registry is based on the EPP standard,
so domain registrant contact information is held by the Registry.
Partner registrars are required to provide a Whois to their
users with data accessed via the New.net API or the New.net
Whois server.
3. What reporting capability
can I expect as a New.net registrar?
New.Net registrars will be able to see a variety of reports.
Rather than being restricted to the basic accounting functions
you would expect to see, we provide a verbose reporting tool
that allows you to view complete account information. This
includes a list of all the transactions that occur for every
domain sold to your Registrants as well as being able to drill
these purchases down by either Country, State or time period.
We also offer a report that shows all the billing events between
you the Registrar and New.Net, the Registry. We have other
reports that display all the users you have in your Registrar
Account, and a report showing which TLD's are authorized for
you to sell.
4. What will the registrar
administration interface look like?
New.Net will provide you with a password and login for our
web-based Administrative Interface tool. From this tool you
will be able to establish all the accounts you would like
to use with varying levels of permission. Chose from four
levels of permission ranging from full permission to a limited
permission for billing. You can view reporting from this access,
as well as check and update nameservers.
5. What are the requirements
for becoming a New.net registrar?
You must review and sign the New.net registrar agreement,
implement the EPP client on your site, and complete the New.net
certification process. Click here
to send a sign-up request to our business development team
6. How long will it
take to get started as a New.net registrar?
That depends on the resources you have dedicated to the project.
We have a test bed set up for you connect to as soon as your
site is engineered to push EPP commands. It can take as little
as a few days if you have a team familiar with EPP. Once you
have designed your site, we will certify your site through
the use of the test bed. Then you will be up and running and
pointing to the live servers!!
7. What policies do
I need to post on my site as a New.net registrar?
You must post the New.net disclaimer and add a link to the
New.net Agreement and Policies in your Registration Agreement.
This is located on the New.net Information Web, a series of
pages which includes the following; the New.net registration
agreement, sunrise and dispute policies, FAQs, New.net ISP
partners, user access data, and other information. These pages
are hosted by New.net and served in an unbranded environment
for use by partner registrars on their sites.
1. What are the minimum
system requirements for the plug-in?
The plug-in requires Windows 9x, Windows NT, or Windows 2000.
Installation requires Internet Explorer and/or Netscape Navigator/Communicator
v4.5 or higher.
Note: Windows NT and Windows 2000 users require
administrator access in order to install the New.net plug-in.
2. Is the plug-in required
to resolve New.net domains?
No. The plug-in is only necessary for customers that do not
currently access the Internet with one of New.net's ISP partners.
Customers using one of New.net's ISP partners are able to
resolve all New.net domains without the need for the New.net
plug-in.
3. What browsers currently
support the plug-in installation?
The plug-in installation only supports Netscape Navigator/Communicator
and Internet Explorer v4.5 or higher. There is a separate
installation for Netscape and Internet Explorer. Below are
the URLs for each browser installation:
Note: AOL uses Internet Explorer for their browser.
Internet Explorer and AOL:
http://www.new.net/download/instructions_win_ie.tp
4. How can I fully
uninstall the New.net plug-in?
To uninstall the application, please follow the steps below:
Click on Start.
Select Settings.
Click on Control Panel.
Double-click on the Add/Remove Programs icon.
Select the New.net Application.
Click on the Add/Remove button.
Once the program has uninstalled, click on the OK button.
After completing all of these steps, please reboot the computer.
This will have removed the New.net application from your system.
The above steps will fully remove the New.net plug-in. However,
the Windows operating system will retain a record that the
New.net plug-in previously had been installed on your computer
in "C:\Windows\Downloaded Program
Files." This file is harmless, but can be removed
by following the steps below:
Click on Tools.
Click on Internet Options.
Under the General tab, click on the Settings button.
Within the Settings window, click on the View Objects
button.
Within the Downloaded Program Files window, locate and
delete Tldctl2c Class.
Close the Downloaded Program Files window.
Click on the OK button within the Settings window.
Click on the OK button within the Internet Options window.
Close Internet Explorer.
5. Will there be newer
versions of the plug-in that I would need to download and
install?
There is never a need to download and install the New.net
plug-in again once installed initially. The plug-in has a
built in auto-update feature that automatically checks the
New.net servers periodically for a new version. If a new version
is found, it is automatically downloaded and installed with
no need for interaction by the customer.
6. What information
is sent to the New.net servers during an auto-update? Isn't
this considered "spyware"?
New.net respects the privacy of all its customers and would
never transmit any personal information from any computer.
The ONLY information sent from the plug-in to the New.net
servers is the version number.
7. The plug-in will
not install when using Windows 95a, Windows 95b or Windows
NT. Why?
The plug-in is no longer supported on Windows 95 and Windows
NT machines. You can still access New.net domains if you are
using one of our ISP partners for Internet access. Click
here to see the list of our ISP partners.
8. Is there a standalone
version of the plug-in that I can send via e-mail or save
on disk?
Currently, there is no standalone version of the plug-in.
However, if you would like to send the link to install the
plug-in via e-mail the URLs are provided below.
Internet Explorer:
http://www.new.net/download/instructions_win_ie.tp
9. How can I configure
my MAC to resolve New.net domains?
For Macs running MacOS 7.5.2 through 9.1:
Open the TCP/IP Control Panel and locate the box labeled
"Additional Search Domains"
In this box, type: "new.net" (without quotes) on
its own line.
Close the TCP/IP Control Panel
For Macs running MacOS X:
Open the Network pane of the System Preferences.
If locked, click on the lock icon and provide your user name
and password.
Locate the Search Domains box under the TCP/IP tab.
In this box, type: "new.net (without quotes) on its own
line.
Your Mac should now resolve and enable your web browser to
see the new domains.
10. How can I configure
my Linux/Unix machine to work with New.net domains?
Edit the following file: /etc/resolv.conf. In this file, look
for the line that starts with "search" and add "new.net"
to the end of the line. Thus if the resolv.conf file currently
reads like this:
search company.com
nameserver 1.2.3.4
You should change it, so that it now reads:
search company.com new.net
nameserver 1.2.3.4
If there is no "search" line in the file, but there
is a "domain" line, then replace "domain"
with "search" and then add the new.net as above.
Your Linux/Unix machine should now resolve and enable your
web browser to see the new domains.
11. How can I configure
my Win98 (Windows 98) or WinME (Windows ME) machine to work
with New.net domains?
Currently, there are two ways that your machine can work with
New.net domains:
If you are already using one of the New.net ISP partners
for Internet access, then you will need to do nothing but
enter the domain name within the browser on your machine.
Click here to see the list of New.net ISP partners.
OR
If you are not using one of New.net's ISP partners for Internet
access, then you will need to download and install the New.net
plug-in. Once installed, your machine will be able to browse
New.net domains. There are two different links for the plug-in:
Netscape and Internet Explorer.
12. How can I configure
my Win2K (Windows 2000) or WinXP (Windows XP) machine to work
with New.net domains?
Currently, there are two ways that your machine can work with
New.net domains.
If you are already using one of the New.net ISP partners
for Internet access, then you will need to do nothing but
enter the domain name within the browser on your machine.
Click here to see the list of New.net ISP partners.
OR
If you are not using one of the New.net ISP partners for
Internet access, then you will need to download and install
the New.net plug-in. Once installed, your machine will be
able to browse New.net domains. There are two different links
for the plug-in: Netscape and Internet Explorer.
Note: Windows NT and Windows 2000 users require administrator
access in order to install the New.net plug-in.
13. What is Quick!?
Quick! is brought to you by New.net as part of our mission
to help deliver easier Web navigation. Now you can type search
queries in the form of "anything". Search right
in your browser's address window. You will receive relevant
results that will be returned based upon the information you
entered in the browser. In addition to making it easier for
you to find what you're looking for on the web, Quick! also
includes a browsing helper to assist you with typos or other
errors and keyword searches entered into your browser address
window.
14. How can I get
Quick!?
To use Quick! on your PC, simply click the ‘Enable your Browser’
button at the top of this page.
1. Can I use my New.net
domain names for e-mail?
Yes, New.net domain names can be used in e-mail addresses
as follows:
First, as with any domain name that you want to use for e-mail,
you need to either (1) sign up for e-mail service with a third-party
provider, or (2) operate your own mail server for e-mail.
Many companies that offer hosting services also provide e-mail
services, and other companies provide web-based e-mail services.
The third-party provider that you choose will need to be configured
to support New.net domain names. If you operate your own mail
server, you will need to do the same. See "How do I configure
a mail server to support New.net domain names?" below.
Second, you need to configure your e-mail client (i.e., Outlook,
Eudora or other email application) to include your New.net
domain name in your email address for sending and receiving
e-mails, just like you would do to set up e-mail for any other
domain name. If you do not use an ISP that supports New.net
domain names AND you do not use the New.net plug-in, we recommend
that you set up your e-mail client to use the longer form
of your New.net domain name (i.e., "pie.shop.new.net"
instead of "pie.shop") in your e-mail address.
Third, when you send e-mails to persons who have not installed
New.net's plug-in AND do not use one of New.net's ISP partners,
such persons will need to add ".new.net" to your
e-mail address in order to reply to your e-mail. If you are
using the New.net plug-in, the plug-in will automatically
append ".new.net" to your e-mail address when you
send e-mail, and persons receiving the e-mail will be able
to reply without making any change. If you do not use the
New.net plug-in, we recommend that you configure your e-mail
client to automatically include the following as a "signature"
or "tag line" on the bottom of every e-mail that
you send: "To reply to this e-mail, get the New.net plug-in
at www.new.net or add ".new.net" to the end of my-email
address."
2. How do I configure
a mail server to support New.net domain names?
When a New.net domain name is purchased, we assign both www.pie.shop
and www.pie.shop.new.net. This ensures that the website can
be accessed both by users who access the Internet via one
of the New.net ISP partners and users that use the New.net
plug-in to recognize New.net domains. This also holds true
for e-mail.
In our example, users with access to New.net domains via
the plug-in will send the e-mail address of yourname@pie.shop.new.net
and users with access via ISP partners will send the e-mail
address of yourname@pie.shop. Because there are two different
requests that can be sent to the nameserver, it is very important
to recognize both forms of the domain name and keep them synchronized.
To do this, you would need to create two separate zone files,
one for pie.shop and the other for pie.shop.new.net, and they
both need to point to the same MX Record.
Your New.net domain host or your IT professional would normally
configure the above procedures.
3. Sending, receiving
and replying to e-mail addresses containing New.net domain
names?
The ability of users to send, receive and reply to e-mails
that contain New.net domain names varies depending on whether
users use one of New.net's partner ISPs to access the Internet
and/or use the New.net plug-in:
Persons who access the Internet via one of New.net's partner
ISPs can send, receive and reply to e-mails containing New.net
domain names in the same manner as e-mails containing any
other domain names. The mail servers at New.net's partner
ISPs have been configured to recognize New.net domain names.
Persons who use New.net plug-in also can send, receive and
reply to e-mails containing New.net domain names. The plug-in
enables e-mail with New.net domain names by (1) adding ".new.net"
to an e-mail address containing a New.net domain name when
an e-mail is sent by someone using the plug-in, and (2) deleting
".new.net" to an e-mail address containing a New.net
domain name when an e-mail is received by someone using the
plug-in. The process of adding or deleting ".new.net"
occurs in the background without being visible to the sending
or receiving user. Thus, if you use the New.net plug-in when
sending e-mails, recipients of your e-mails will receive them
either in the long form (yourname@domain.extension.new.net)
or the short form (yourname@domain.extension) depending on
whether the recipient uses the New.net plug-in. The recipient
will be able to reply to your e-mail in either case.
Persons that neither use one of New.net's partner ISPs nor
the New.net plug-in can send and reply to e-mails containing
New.net domain names by manually adding ".new.net"
to the end of the e-mail address. Such persons also can receive
emails containing New.net domain names (without adding ".new.net")
in most cases unless the provider of their e-mail service
has configured its mail servers to reject e-mails received
from addresses containing domain names that its mail servers
cannot resolve.
4. What e-mail clients
does the New.net plug-in support?
Currently, the New.net plug-in has been tested with and supports
POP3 and SMTP protocols with the following e-mail clients:
Outlook
Outlook Express
Eudora
Vista NetMail
Netscape Messenger 4.7
Netscape Messenger 6.0
EasyMailer
Pine
AOL
Pegasus
Mulberry
The Bat
The New.net plug-in enables e-mail with New.net domain names
by (1) adding ".new.net" to an e-mail address containing
a New.net domain name when an e-mail is sent by someone using
the plug-in, and (2) deleting ".new.net" to an e-mail
address containing a New.net domain name when an e-mail is
received by someone using the plug-in. Persons that use the
plug-in with the AOL e-mail program will see the longer form
of the e-mail address (yourname@domain.extension.new.net),
but this will not affect operability.
5. What web mail programs
does the New.net plug-in support?
Currently, the New.net plug-in has been tested with and support
the following web-based e-mail programs:
Yahoo
Hotmail
Visto
Netscape
Excite
With these web-based e-mail programs, using the New.net plug-in
will add ".new.net" to any e-mail sent or replied
to by a user of such programs, but the appended ".new.net"
will be visible to the user.
6. Does the New.net
plug-in support IMAP4 or MAPI?
Currently, the New.net plug-in does not support e-mail clients
that use IMAP4 or MAPI protocols. We plan to add support for
these protocols in future versions of the plug-in.
Web Hosting
1. Which web hosts
currently support New.net domains?
A list of some of the web hosts that support New.net domains
can be seen here.
2. I represent a Web
host company, how can I configure my nameservers to support
New.net domains?
When a New.net domain name is purchased, the owner is assigned
both www.pie.shop and www.pie.shop.new.net. This ensures that
the website can be accessed both by users who access the Internet
via one of New.net's ISP partners and users that use the New.net
plug-in to recognize New.net domains.
In the above example, users with access to New.net domains
via the plug-in will send the URL of www.pie.shop.new.net
and users with access via ISP partners will send the URL of
www.pie.shop. Because there are two different requests that
can be sent to the nameserver, it is very important to recognize
both forms of the domain name and keep them synchronized.
To do this, you would need to create two separate zone files,
one for www.pie.shop and the other for www.pie.shop.new.net,
and they both need to point to the same A Record or IP Address.
Search Engines
1. How can I submit
my New.net domains into the popular search engines?
Currently, in order to submit your New.net domain URL into
search engines you will need to use the "long" URL.
For example, if you own www.pie.shop, you would need to submit
it as www.pie.shop.new.net. We are actively pursuing search
engine partnerships so that domains can be submitted with
the "short" URL.
Technical
1. How can I get my
ISP to provide access to New.net domain name extensions?
Contact your ISP and ask them to "turn on" access.
The steps for an ISP to provide access are simple and take
only a few minutes to implement.
2. How do I configure
my nameservers for my New.net domains?
When you purchase a New.net domain name, we assign to you
both www.pie.shop and www.pie.shop.new.net.
This ensures that your Web site can be accessed both by users
who access the Internet via one of the New.net participating
ISPs and users that use the New.net software plug-in to modify
their Internet browsers to recognize New.net domain names.
For questions regarding domain registration or pricing.
Customer Service
Email: support@new.net
For technical questions regarding the New.net website or
plug-in.
Technical Support
Email: support@new.net
174,661,619
New.net enabled Internet users worldwide*
* New.net domain names are accessible by persons that use one of our partner
ISPs to access the Internet or who activate their browsers. This number
is limited now, but growing daily. For source information click
here.
